Refund Policy

We want you to love every book you receive.

If something isn't right, we'll do our best to make it right.

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New Items

New items may be returned within 14 days for a full refund, provided they are in their original condition.

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Used books

Used books that match their listed condition are not eligible for returns based on personal preference, as condition is inherent to the nature of secondhand books.

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Non-returnable items

Digital downloads, gift cards, personalized items, items purchased through our partners, food, plants, or other perishable items marked "Final Sale" cannot be returned or refunded under any circumstance.

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Refund processing

Once we receive and inspect your return, we issue refunds to the original payment method within 5–7 business days. Please check with your financial institution for refund processing times.​

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Defects in new books

New books with manufacturing defects — including misprints, missing pages, duplicate sections, or binding failures — are covered for 90 days from the date of purchase. 

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What we cannot cover

Normal wear consistent with a used book's listed condition, damage or wear to items that is caused after purchase, and personal dissatisfaction with a book's content are not covered under our warranty or exchange policy. Items purchased through Libro.fm and Bookshop.org are subject to the terms of their respective platforms. Items purchased through Libro.fm and Bookshop.org cannot be returned to Darkly Rooted Books for a refund.

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What is your event ticket refund policy?

Tickets are fully refundable up to 10 business days before the event. If you cancel with less notice, we'll issue credit toward a future event instead of a cash refund. For events we partner on or attend but don't host ourselves, ticket refunds are handled by that event's organizer under their own policy. Please check with the host directly for refund questions.

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Last updated July 4, 2026

Questions? Reach us at info@darklyrooted.com